Computer User Support Specialists Salary in Charlotte, NC-SC

BLS Occupational Employment & Wage Statistics • May 2025 • Charlotte-Concord-Gastonia, NC-SC

Median annual salary $61,250 +1.5% vs national
Median hourly $29.45
10th percentile $39,440
90th percentile $83,660
Employed locally 6,320
National median $60,340

Compare Computer User Support Specialists salary & buying power

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Computer User Support Specialists
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Charlotte, NC-SC
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    In Charlotte, NC-SC, Computer User Support Specialists earn a median annual salary of $61,250, which is slightly above the national median of $60,340 for this occupation. When compared to the area's median household income of $80,201, the earnings of these specialists constitute about 76% of a typical household’s income. This indicates that while Computer User Support Specialists are compensated well within their field nationally, their wages remain somewhat below the average household income in the Charlotte metropolitan area. Such a comparison highlights the economic positioning of IT support roles relative to broader local income distributions.

    Entry-level Computer User Support Specialists in Charlotte tend to earn closer to the 10th percentile mark at $39,440 annually, while more experienced workers can earn up to or beyond the 75th percentile, which is around $72,700. The disparity between entry-level and seasoned professionals reflects several factors including accumulated experience, advanced technical skills, and certifications that enhance job performance. Additionally, those in the higher percentiles may also benefit from roles involving increased responsibility or specialized knowledge, leading to a wider range of compensation opportunities within the field.

    Salary percentile breakdown

    10th
    $39,440
    25th
    $48,790
    50th (median)
    $61,250
    75th
    $72,700
    90th
    $83,660

    Charlotte economic context

    Unemployment rate 3.60% 2024 annual avg • BLS LAUS
    Median household income $80,201 2023 • Census ACS
    Computer User Support Specialists salary vs area income 76% Median Computer User Support Specialists salary is 24% below the area median household income

    Frequently asked questions

    How much do Computer User Support Specialists make per hour in Charlotte?

    The median hourly wage for Computer User Support Specialists in Charlotte, NC-SC is $29.45, based on BLS OEWS 2025 data. Top earners (90th percentile) make $45.54 or more per hour.

    Is Charlotte above or below average for Computer User Support Specialists salaries?

    The median Computer User Support Specialists salary in Charlotte, NC-SC is 1.5% above the national median of $60,340. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Computer User Support Specialists in Charlotte?

    Entry-level Computer User Support Specialists (10th percentile) earn around $39,440 per year in Charlotte, NC-SC. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $48,790.