Computer User Support Specialists Salary in Chicago, IL-IN

BLS Occupational Employment & Wage Statistics • May 2025 • Chicago-Naperville-Elgin, IL-IN

Median annual salary $59,570 -1.3% vs national
Median hourly $28.64
10th percentile $39,720
90th percentile $94,250
Employed locally 18,330
National median $60,340

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Computer User Support Specialists
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Chicago, IL-IN
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    In Chicago and its surrounding areas in Illinois and Indiana, Computer User Support Specialists typically earn a median annual salary of $59,570, which is slightly below the national median of $60,340 for this occupation. When compared to the area's median household income of $88,850, it becomes evident that individuals working in this field generally earn less than the average household. This discrepancy highlights the financial dynamics within the region, where households might rely on multiple incomes or supplementary sources to match or exceed the local median household earnings.

    Entry-level Computer User Support Specialists tend to start at salaries closer to the 10th percentile mark of $39,720, while those with more experience and advanced skills can earn upwards of $94,250, as indicated by the 90th percentile. The significant salary gap between entry-level and experienced workers is driven largely by expertise, years of service, proficiency in managing complex technical issues, and additional certifications that enhance an individual's value within their role. As professionals advance in their careers, they often take on greater responsibilities, mentorship roles, or move into specialized areas of IT support, which further justifies the substantial increase in earnings observed with experience and expertise.

    Salary percentile breakdown

    10th
    $39,720
    25th
    $46,730
    50th (median)
    $59,570
    75th
    $76,480
    90th
    $94,250

    Chicago economic context

    Unemployment rate 5.10% 2024 annual avg • BLS LAUS
    Median household income $88,850 2023 • Census ACS
    Computer User Support Specialists salary vs area income 67% Median Computer User Support Specialists salary is 33% below the area median household income

    Frequently asked questions

    How much do Computer User Support Specialists make per hour in Chicago?

    The median hourly wage for Computer User Support Specialists in Chicago, IL-IN is $28.64, based on BLS OEWS 2025 data. Top earners (90th percentile) make $47.40 or more per hour.

    Is Chicago above or below average for Computer User Support Specialists salaries?

    The median Computer User Support Specialists salary in Chicago, IL-IN is 1.3% below the national median of $60,340. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Computer User Support Specialists in Chicago?

    Entry-level Computer User Support Specialists (10th percentile) earn around $39,720 per year in Chicago, IL-IN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $46,730.