Computer User Support Specialists Salary in Philadelphia, PA-NJ-DE-MD

BLS Occupational Employment & Wage Statistics • May 2025 • Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

Median annual salary $61,540 +2% vs national
Median hourly $29.59
10th percentile $39,640
90th percentile $95,700
Employed locally 12,950
National median $60,340

Compare Computer User Support Specialists salary & buying power

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Computer User Support Specialists
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    In Philadelphia, PA-NJ-DE-MD, Computer User Support Specialists earn a median annual salary of $61,540, which is slightly above the national median of $60,340. With a median hourly rate of $29.59, this salary positions them modestly in comparison to the area's median household income of $89,273. This indicates that while these specialists contribute significantly to their personal earnings, they still earn below the median household level when compared to other household incomes within the region. The local unemployment rate stands at 3.80%, suggesting a relatively stable job market for this occupation.

    Entry-level Computer User Support Specialists in the area start with salaries around $39,640, reflecting the 10th percentile of earnings, while those in more experienced roles can earn up to $95,700, which represents the 90th percentile. The disparity between these figures is driven by a combination of factors including years of experience, skill level, and the complexity of tasks handled. As specialists gain expertise and take on more challenging responsibilities or specialized knowledge areas, their earning potential increases significantly, moving them towards higher percentiles within the earnings distribution. This progression underscores the value placed on accumulated experience and advanced skills in this field.

    Salary percentile breakdown

    10th
    $39,640
    25th
    $48,950
    50th (median)
    $61,540
    75th
    $78,030
    90th
    $95,700

    Philadelphia economic context

    Unemployment rate 3.80% 2024 annual avg • BLS LAUS
    Median household income $89,273 2023 • Census ACS
    Computer User Support Specialists salary vs area income 69% Median Computer User Support Specialists salary is 31% below the area median household income

    Frequently asked questions

    How much do Computer User Support Specialists make per hour in Philadelphia?

    The median hourly wage for Computer User Support Specialists in Philadelphia, PA-NJ-DE-MD is $29.59, based on BLS OEWS 2025 data. Top earners (90th percentile) make $46.37 or more per hour.

    Is Philadelphia above or below average for Computer User Support Specialists salaries?

    The median Computer User Support Specialists salary in Philadelphia, PA-NJ-DE-MD is 2% above the national median of $60,340. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Computer User Support Specialists in Philadelphia?

    Entry-level Computer User Support Specialists (10th percentile) earn around $39,640 per year in Philadelphia, PA-NJ-DE-MD. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $48,950.