Switchboard Operators, Including Answering Service Salary in Cleveland, OH

BLS Occupational Employment & Wage Statistics • May 2025 • Cleveland, OH

Median annual salary $38,170 -0.5% vs national
Median hourly $18.35
10th percentile $28,100
90th percentile $43,750
Employed locally 160
National median $38,370

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Switchboard Operators, Including Answering Service
in
Cleveland, OH
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    Salary percentile breakdown

    10th
    $28,100
    25th
    $36,300
    50th (median)
    $38,170
    75th
    $39,650
    90th
    $43,750

    Cleveland economic context

    Unemployment rate 3.80% 2024 annual avg • BLS LAUS
    Median household income $68,507 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 56% Median Switchboard Operators, Including Answering Service salary is 44% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    North Northeastern Ohio nonmetropolitan area (noncontiguous) $42,010
    Dayton-Kettering-Beavercreek, OH $38,720
    Cincinnati, OH-KY-IN $36,630
    Ohio $36,490
    Huntington-Ashland, WV-KY-OH $35,670
    Southern Ohio nonmetropolitan area $34,180

    Related occupations in Cleveland, OH

    OccupationMedian salary
    Office Clerks, General $44,140
    Customer Service Representatives $43,960
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $45,960
    Bookkeeping, Accounting, and Auditing Clerks $47,720
    First-Line Supervisors of Office and Administrative Support Workers $64,550
    Medical Secretaries and Administrative Assistants $47,050

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Cleveland?

    The median hourly wage for Switchboard Operators, Including Answering Service in Cleveland, OH is $18.35, based on BLS OEWS 2025 data. Top earners (90th percentile) make $21.71 or more per hour.

    Is Cleveland above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Cleveland, OH is 0.5% below the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Cleveland?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $28,100 per year in Cleveland, OH. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,300.