Switchboard Operators, Including Answering Service Salary by City

BLS OEWS May 2025 • 269 metro areas

Top-paying metros for Switchboard Operators, Including Answering Service

Metro area	Median salary	Employed
San Jose, CA	$73,220	410
Modesto, CA	$61,760	60
Urban Honolulu, HI	$61,350	240
Barnstable Town, MA	$59,810	30
Kahului, HI	$59,500	50
Stockton, CA	$58,750	150

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All metros — Switchboard Operators, Including Answering Service salaries

AK

Metro area	Median salary	Employed
Alaska	$36,600	60
Anchorage, AK	$36,600	50

AL

Metro area	Median salary	Employed
Birmingham, AL	$33,700	180
Huntsville, AL	$33,090	110
Northwest Alabama	$32,540	30
Mobile, AL	$32,140	110
Alabama	$31,450	820
Tuscaloosa, AL	$31,290	40
Montgomery, AL	$31,200	80
Daphne, AL	$30,740	30
Northeast Alabama	$28,870	40
Dothan, AL	$27,730	40

AR

Metro area	Median salary	Employed
Little Rock, AR	$34,330	110
Arkansas	$33,680	290
Fayetteville, AR	$33,540	40
Jonesboro, AR	$33,010	30
South Arkansas	$32,410	30

AZ

Metro area	Median salary	Employed
Phoenix, AZ	$39,070	380
Arizona	$39,030	560
Tucson, AZ	$36,660	80

CA

Metro area	Median salary	Employed
San Jose, CA	$73,220	410
Modesto, CA	$61,760	60
Stockton, CA	$58,750	150
San Francisco, CA	$54,850	870
California	$49,460	7,170
Napa, CA	$47,860	40
Sacramento, CA	$47,380	420
Salinas, CA	$47,250	90
Oxnard, CA	$47,120	70
Los Angeles, CA	$46,810	2,320
Fresno, CA	$45,080	150
Santa Rosa, CA	$44,990	80
San Diego, CA	$44,700	450
North Coast Region of California	$42,780	70
Santa Maria, CA	$41,600	90
Riverside, CA	$40,380	500
Visalia, CA	$39,980	50
Merced, CA	$38,410	40
Bakersfield, CA	$37,650	110

CO

Metro area	Median salary	Employed
Denver, CO	$43,610	290
Colorado	$42,740	490
Colorado Springs, CO	$38,500	90

CT

Metro area	Median salary	Employed
Bridgeport, CT	$39,430	80
Connecticut	$36,560	370
New Haven, CT	$36,560	90
Hartford, CT	$36,410	130
Waterbury, CT	$34,000	—

DC

Metro area	Median salary	Employed
Washington, DC-VA-MD-WV	$46,730	420

DE

Metro area	Median salary	Employed
Dover, DE	$40,710	40
Delaware	$36,930	160
Sussex Delaware	$31,200	70

FL

Metro area	Median salary	Employed
Naples, FL	$38,580	40
Ocala, FL	$37,190	40
North Port, FL	$36,310	60
Jacksonville, FL	$35,820	170
Lakeland, FL	$35,500	100
South Florida	$35,340	40
Tampa, FL	$35,160	400
Florida	$35,080	2,940
Deltona, FL	$34,960	80
Cape Coral, FL	$34,910	60
Orlando, FL	$34,850	470
Miami, FL	$34,690	1,020
Pensacola, FL	$32,940	50
Palm Bay, FL	$31,670	60

GA

Metro area	Median salary	Employed
Atlanta, GA	$42,490	360
Georgia	$38,080	680
South Georgia	$35,510	40
Savannah, GA	$32,470	30
Columbus, GA-AL	$30,880	30

HI

Metro area	Median salary	Employed
Urban Honolulu, HI	$61,350	240
Kahului, HI	$59,500	50
Hawaii	$57,220	370
Hawaii / Kauai	$51,920	80

IA

Metro area	Median salary	Employed
Des Moines, IA	$38,680	60
Cedar Rapids, IA	$37,160	40
Iowa	$37,160	260
Southeast Iowa	$35,540	40
Davenport, IA-IL	$33,530	30

ID

Metro area	Median salary	Employed
Idaho	$37,650	70

IL

Metro area	Median salary	Employed
Chicago, IL-IN	$43,020	1,140
Illinois	$40,230	1,830
Northwest Illinois	$39,430	40
East Central Illinois	$39,020	60
South Illinois	$39,000	30
Peoria, IL	$38,870	120
Rockford, IL	$38,390	40
Springfield, IL	$37,920	70
West Central Illinois	$37,880	40
Bloomington, IL	$37,730	30

IN

Metro area	Median salary	Employed
Central Indiana	$37,110	30
Indianapolis, IN	$36,060	130
Indiana	$34,720	500
Evansville, IN	$32,770	40
Southern Indiana	$32,690	30

KS

Metro area	Median salary	Employed
Kansas	$36,900	180
Wichita, KS	$34,600	50
Kansas	$30,040	40

KY

Metro area	Median salary	Employed
Louisville/Jefferson County, KY-IN	$37,970	90
Kentucky	$36,500	350
West Kentucky	$36,430	30
Lexington, KY	$35,950	50
South Central Kentucky	$35,690	30
Central Kentucky	$35,370	40

LA

Metro area	Median salary	Employed
Alexandria, LA	$37,990	50
Hammond, LA	$37,480	40
Baton Rouge, LA	$36,930	150
Shreveport, LA	$35,970	120
Lafayette, LA	$35,870	110
Louisiana	$35,260	870
New Orleans, LA	$35,260	220
Monroe, LA	$35,070	40
Northeast Louisiana	$34,650	30
Slidell, LA	$34,600	40
Southwest Louisiana	$31,810	60
Central Louisiana	$31,750	30

MA

Metro area	Median salary	Employed
Barnstable Town, MA	$59,810	30
Boston, MA-NH	$45,530	660
Massachusetts	$40,730	1,010
Worcester, MA	$38,900	100
Springfield, MA	$35,970	60

MD

Metro area	Median salary	Employed
Maryland	$39,750	530
Baltimore, MD	$39,150	250
Maryland	$35,060	30

ME

Metro area	Median salary	Employed
Southwest Maine	$42,340	30
Portland, ME	$42,130	30
Maine	$42,090	110

MI

Metro area	Median salary	Employed
Kalamazoo, MI	$40,310	50
Grand Rapids, MI	$39,870	50
Michigan	$38,070	430
Detroit, MI	$38,000	150
Upper Peninsula of Michigan	$34,910	50

MN

Metro area	Median salary	Employed
Minneapolis, MN-WI	$49,320	190
Minnesota	$48,280	340
Duluth, MN-WI	$39,430	40

MO

Metro area	Median salary	Employed
Springfield, MO	$39,380	80
Kansas City, MO-KS	$37,830	220
St. Louis, MO-IL	$36,280	390
Missouri	$35,640	880
Southeast Missouri	$35,400	30
North Missouri	$34,410	40
Columbia, MO	$34,100	40

MS

Metro area	Median salary	Employed
Jackson, MS	$33,950	70
Upper East Mississippi	$33,030	40
Mississippi	$31,560	300
Gulfport, MS	$31,120	40

MT

Metro area	Median salary	Employed
Montana	$41,880	40

NC

Metro area	Median salary	Employed
Durham, NC	$40,960	60
Asheville, NC	$39,230	60
Winston, NC	$38,370	60
Charlotte, NC-SC	$38,030	140
Greenville, NC	$36,890	40
North Carolina	$36,190	740
Raleigh, NC	$35,250	60
Eastern North Carolina	$35,220	40
Greensboro, NC	$34,180	50
Central North Carolina	$29,490	40
Western North Carolina	$28,560	30

NE

Metro area	Median salary	Employed
Omaha, NE-IA	$37,130	60
Nebraska	$36,880	220
Lincoln, NE	$34,230	90

NH

Metro area	Median salary	Employed
New Hampshire	$40,860	150
Manchester, NH	$38,790	60

NJ

Metro area	Median salary	Employed
New Jersey	$37,920	730
Trenton, NJ	$37,780	30
Atlantic City, NJ	$32,860	40

NM

Metro area	Median salary	Employed
Albuquerque, NM	$37,430	80
New Mexico	$37,430	220
Eastern New Mexico	$34,930	50
Northern New Mexico	$30,360	40

NV

Metro area	Median salary	Employed
Reno, NV	$38,270	100
Nevada	$37,260	850
Las Vegas, NV	$37,110	700

NY

Metro area	Median salary	Employed
New York, NY-NJ	$46,030	1,740
New York	$45,030	2,070
Kiryas Joel, NY	$43,850	70
Buffalo, NY	$40,130	180
Binghamton, NY	$40,040	50
Albany, NY	$38,910	120
Southwest New York	$38,430	40
Central East New York	$38,420	40
Syracuse, NY	$37,420	60
Rochester, NY	$37,030	110
Utica, NY	$36,760	30

OH

Metro area	Median salary	Employed
North Northeastern Ohio nonmetropolitan area (noncontiguous)	$42,010	50
Dayton, OH	$38,720	60
Cleveland, OH	$38,170	160
Cincinnati, OH-KY-IN	$36,630	130
Ohio	$36,490	800
Southern Ohio	$34,180	50
Columbus, OH	$33,780	190
Akron, OH	$30,680	40

OK

Metro area	Median salary	Employed
Tulsa, OK	$36,400	110
Oklahoma City, OK	$36,140	70
Oklahoma	$35,170	360
Southeast Oklahoma	$35,010	110
Northeast Oklahoma	$31,900	30

OR

Metro area	Median salary	Employed
Bend, OR	$50,310	40
Portland, OR-WA	$49,690	240
Oregon	$49,440	360
Salem, OR	$45,190	30
Medford, OR	$38,750	40

Other

Metro area	Median salary	Employed
District of Columbia	$55,140	200

PA

Metro area	Median salary	Employed
Philadelphia, PA-NJ-DE-MD	$42,760	590
Harrisburg, PA	$40,190	50
Reading, PA	$39,990	30
Central Pennsylvania	$39,750	40
Pittsburgh, PA	$39,720	240
Lancaster, PA	$38,860	40
Pennsylvania	$37,930	1,240
Northeastern Pennsylvania	$36,560	30
Scranton, PA	$33,430	40
Johnstown, PA	$30,970	30
Northwestern Pennsylvania	$30,820	40

PR

Metro area	Median salary	Employed
San Juan, PR	$26,970	550
Aguadilla, PR	$21,240	—

RI

Metro area	Median salary	Employed
Rhode Island	$38,350	140
Providence, RI-MA	$37,990	270

SC

Metro area	Median salary	Employed
Greenville, SC	$38,280	100
Columbia, SC	$33,640	50
South Carolina	$33,640	630
Charleston, SC	$33,020	160
Myrtle Beach, SC	$32,140	30
Florence, SC	$29,070	70

TN

Metro area	Median salary	Employed
Nashville, TN	$35,840	340
Memphis, TN-MS-AR	$33,730	100
Tennessee	$33,280	870
North Central Tennessee	$32,640	40
Knoxville, TN	$31,570	110
Chattanooga, TN-GA	$30,490	40
East Tennessee	$29,850	40
Johnson City, TN	$29,540	30

TX

Metro area	Median salary	Employed
Northwestern Region of Texas	$37,630	40
Tyler, TX	$35,060	60
Dallas, TX	$33,540	650
Houston, TX	$33,370	650
Waco, TX	$32,690	50
San Antonio, TX	$32,270	290
Austin, TX	$32,220	180
Texas	$31,780	2,860
Killeen, TX	$31,060	40
Lubbock, TX	$30,940	70
Corpus Christi, TX	$29,970	60
Hill Country Region of Texas	$29,960	30
North Region of Texas	$29,740	60
College Station, TX	$29,320	30
Brownsville, TX	$28,760	40
El Paso, TX	$28,700	50
Eastern Region of Texas	$28,670	40
McAllen, TX	$28,280	40
Beaumont, TX	$27,010	70

UT

Metro area	Median salary	Employed
Salt Lake City, UT	$41,710	50
Utah	$41,290	110

VA

Metro area	Median salary	Employed
Richmond, VA	$36,310	120
Virginia	$35,540	—
Virginia Beach, VA-NC	$35,240	100
West Virginia	$34,600	150

VI

Metro area	Median salary	Employed
Virgin Islands	$35,620	50

VT

Metro area	Median salary	Employed
Southern Vermont	$39,500	80
Vermont	$39,500	110

WA

Metro area	Median salary	Employed
Seattle, WA	$48,820	170
Washington	$46,470	360
Spokane, WA	$44,900	60

WI

Metro area	Median salary	Employed
Madison, WI	$42,900	90
Milwaukee, WI	$42,580	150
Wisconsin	$39,910	480
South Central Wisconsin	$37,530	30
Green Bay, WI	$31,330	80

WV

Metro area	Median salary	Employed
Huntington, WV-KY-OH	$35,670	50