Switchboard Operators, Including Answering Service Salary in Phoenix, AZ

BLS Occupational Employment & Wage Statistics • May 2025 • Phoenix-Mesa-Chandler, AZ

Median annual salary $39,070 +1.8% vs national
Median hourly $18.79
10th percentile $36,520
90th percentile $45,690
Employed locally 380
National median $38,370

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Switchboard Operators, Including Answering Service
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    Salary percentile breakdown

    10th
    $36,520
    25th
    $37,630
    50th (median)
    $39,070
    75th
    $41,790
    90th
    $45,690

    Phoenix economic context

    Unemployment rate 3.20% 2024 annual avg • BLS LAUS
    Median household income $84,703 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 46% Median Switchboard Operators, Including Answering Service salary is 54% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    Kalamazoo-Portage, MI $40,310
    Tucson, AZ $36,660

    Related occupations in Phoenix, AZ

    OccupationMedian salary
    Customer Service Representatives $44,400
    Office Clerks, General $47,440
    First-Line Supervisors of Office and Administrative Support Workers $64,170
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $47,080
    Receptionists and Information Clerks $38,630
    Bookkeeping, Accounting, and Auditing Clerks $49,740

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Phoenix?

    The median hourly wage for Switchboard Operators, Including Answering Service in Phoenix, AZ is $18.79, based on BLS OEWS 2025 data. Top earners (90th percentile) make $24.14 or more per hour.

    Is Phoenix above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Phoenix, AZ is 1.8% above the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Phoenix?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $36,520 per year in Phoenix, AZ. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $37,630.