Customer Service Representatives Salary in Central Pennsylvania

BLS Occupational Employment & Wage Statistics • May 2025 • Central Pennsylvania nonmetropolitan area

Median annual salary $38,890 -9.2% vs national
Median hourly $18.70
10th percentile $27,010
90th percentile $58,560
Employed locally 2,160
National median $42,830

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Customer Service Representatives
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    Salary percentile breakdown

    10th
    $27,010
    25th
    $33,330
    50th (median)
    $38,890
    75th
    $47,060
    90th
    $58,560

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in Central Pennsylvania

    OccupationMedian salary
    Office Clerks, General $41,600
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $39,780
    Bookkeeping, Accounting, and Auditing Clerks $43,690
    First-Line Supervisors of Office and Administrative Support Workers $60,510
    Shipping, Receiving, and Inventory Clerks $47,650
    Receptionists and Information Clerks $34,260

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Central Pennsylvania?

    The median hourly wage for Customer Service Representatives in Central Pennsylvania is $18.70, based on BLS OEWS 2025 data. Top earners (90th percentile) make $28.55 or more per hour.

    Is Central Pennsylvania above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Central Pennsylvania is 9.2% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Central Pennsylvania?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,010 per year in Central Pennsylvania. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,330.