Customer Service Representatives Salary in Napa, CA

BLS Occupational Employment & Wage Statistics • May 2025 • Napa, CA

Median annual salary $50,910 +18.9% vs national
Median hourly $24.48
10th percentile $39,440
90th percentile $71,870
Employed locally 690
National median $42,830

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Customer Service Representatives
in
Napa, CA
vs

    Salary percentile breakdown

    10th
    $39,440
    25th
    $44,010
    50th (median)
    $50,910
    75th
    $60,640
    90th
    $71,870

    Napa economic context

    Unemployment rate 3.90% 2024 annual avg • BLS LAUS
    Median household income $108,970 2023 • Census ACS
    Customer Service Representatives salary vs area income 47% Median Customer Service Representatives salary is 53% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Midland, MI $49,930
    District of Columbia $49,210
    Washington $49,150

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Boston-Cambridge-Newton, MA-NH $49,060
    Vallejo, CA $48,230
    Santa Rosa-Petaluma, CA $48,150
    California $47,790

    Related occupations in Napa, CA

    OccupationMedian salary
    Office Clerks, General $48,790
    Bookkeeping, Accounting, and Auditing Clerks $60,720
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $56,690
    First-Line Supervisors of Office and Administrative Support Workers $78,140
    Medical Secretaries and Administrative Assistants $60,940
    Shipping, Receiving, and Inventory Clerks $50,960

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Napa?

    The median hourly wage for Customer Service Representatives in Napa, CA is $24.48, based on BLS OEWS 2025 data. Top earners (90th percentile) make $35.39 or more per hour.

    Is Napa above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Napa, CA is 18.9% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Napa?

    Entry-level Customer Service Representatives (10th percentile) earn around $39,440 per year in Napa, CA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $44,010.