Customer Service Representatives Salary in San Jose, CA

BLS Occupational Employment & Wage Statistics • May 2025 • San Jose-Sunnyvale-Santa Clara, CA

Median annual salary $60,830 +42% vs national
Median hourly $29.24
10th percentile $43,150
90th percentile $91,550
Employed locally 9,750
National median $42,830

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Customer Service Representatives
in
San Jose, CA
vs

    Salary percentile breakdown

    10th
    $43,150
    25th
    $47,350
    50th (median)
    $60,830
    75th
    $75,440
    90th
    $91,550

    San Jose economic context

    Unemployment rate 4.20% 2024 annual avg • BLS LAUS
    Median household income $157,444 2023 • Census ACS
    Customer Service Representatives salary vs area income 39% Median Customer Service Representatives salary is 61% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210
    Washington $49,150

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Francisco-Oakland-Fremont, CA $56,400
    Napa, CA $50,910
    Boston-Cambridge-Newton, MA-NH $49,060
    Vallejo, CA $48,230
    Santa Rosa-Petaluma, CA $48,150
    California $47,790

    Related occupations in San Jose, CA

    OccupationMedian salary
    Office Clerks, General$56,330
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$61,190
    First-Line Supervisors of Office and Administrative Support Workers$92,590
    Bookkeeping, Accounting, and Auditing Clerks$64,340
    Executive Secretaries and Executive Administrative Assistants$104,010
    Medical Secretaries and Administrative Assistants$67,380

    Frequently asked questions

    How much do Customer Service Representatives make per hour in San Jose?

    The median hourly wage for Customer Service Representatives in San Jose, CA is $29.24, based on BLS OEWS 2025 data. Top earners (90th percentile) make $42.75 or more per hour.

    Is San Jose above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in San Jose, CA is 42% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in San Jose?

    Entry-level Customer Service Representatives (10th percentile) earn around $43,150 per year in San Jose, CA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $47,350.