Customer Service Representatives Salary in Connecticut

BLS Occupational Employment & Wage Statistics • May 2025 • Connecticut nonmetropolitan area

Median annual salary $44,970 +5% vs national
Median hourly $21.62
10th percentile $34,600
90th percentile $63,870
Employed locally 880
National median $42,830

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Customer Service Representatives
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    Salary percentile breakdown

    10th
    $34,600
    25th
    $38,640
    50th (median)
    $44,970
    75th
    $54,130
    90th
    $63,870

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in Connecticut

    OccupationMedian salary
    Office Clerks, General $46,120
    First-Line Supervisors of Office and Administrative Support Workers $69,430
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $50,190
    Bookkeeping, Accounting, and Auditing Clerks $53,180
    Receptionists and Information Clerks $38,650
    Shipping, Receiving, and Inventory Clerks $46,140

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Connecticut?

    The median hourly wage for Customer Service Representatives in Connecticut is $21.62, based on BLS OEWS 2025 data. Top earners (90th percentile) make $33.17 or more per hour.

    Is Connecticut above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Connecticut is 5% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Connecticut?

    Entry-level Customer Service Representatives (10th percentile) earn around $34,600 per year in Connecticut. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $38,640.