Customer Service Representatives Salary in East Central Illinois

BLS Occupational Employment & Wage Statistics • May 2025 • East Central Illinois nonmetropolitan area

Median annual salary $38,280 -10.6% vs national
Median hourly $18.40
10th percentile $29,120
90th percentile $58,870
Employed locally 2,130
National median $42,830

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Customer Service Representatives
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East Central Illinois
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    Salary percentile breakdown

    10th
    $29,120
    25th
    $33,060
    50th (median)
    $38,280
    75th
    $47,360
    90th
    $58,870

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in East Central Illinois

    OccupationMedian salary
    Office Clerks, General$41,090
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$41,050
    Bookkeeping, Accounting, and Auditing Clerks$45,420
    Receptionists and Information Clerks$35,890
    First-Line Supervisors of Office and Administrative Support Workers$63,090
    Tellers$35,810

    Frequently asked questions

    How much do Customer Service Representatives make per hour in East Central Illinois?

    The median hourly wage for Customer Service Representatives in East Central Illinois is $18.40, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.00 or more per hour.

    Is East Central Illinois above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in East Central Illinois is 10.6% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in East Central Illinois?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,120 per year in East Central Illinois. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,060.