Customer Service Representatives Salary in East Tennessee

BLS Occupational Employment & Wage Statistics • May 2025 • East Tennessee nonmetropolitan area

Median annual salary $35,320 -17.5% vs national
Median hourly $16.98
10th percentile $21,910
90th percentile $48,890
Employed locally 1,960
National median $42,830

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Customer Service Representatives
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East Tennessee
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    Salary percentile breakdown

    10th
    $21,910
    25th
    $28,990
    50th (median)
    $35,320
    75th
    $41,170
    90th
    $48,890

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in East Tennessee

    OccupationMedian salary
    Office Clerks, General $33,970
    First-Line Supervisors of Office and Administrative Support Workers $53,940
    Bookkeeping, Accounting, and Auditing Clerks $42,470
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $38,480
    Hotel, Motel, and Resort Desk Clerks $28,360
    Medical Secretaries and Administrative Assistants $35,520

    Frequently asked questions

    How much do Customer Service Representatives make per hour in East Tennessee?

    The median hourly wage for Customer Service Representatives in East Tennessee is $16.98, based on BLS OEWS 2025 data. Top earners (90th percentile) make $25.50 or more per hour.

    Is East Tennessee above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in East Tennessee is 17.5% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in East Tennessee?

    Entry-level Customer Service Representatives (10th percentile) earn around $21,910 per year in East Tennessee. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $28,990.