Customer Service Representatives Salary in Eastern Ohio

BLS Occupational Employment & Wage Statistics • May 2025 • Eastern Ohio nonmetropolitan area

Median annual salary $39,320 -8.2% vs national
Median hourly $18.90
10th percentile $28,520
90th percentile $60,880
Employed locally 1,490
National median $42,830

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Customer Service Representatives
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    Salary percentile breakdown

    10th
    $28,520
    25th
    $34,820
    50th (median)
    $39,320
    75th
    $47,140
    90th
    $60,880

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in Eastern Ohio

    OccupationMedian salary
    Office Clerks, General $39,450
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $41,600
    Bookkeeping, Accounting, and Auditing Clerks $44,680
    First-Line Supervisors of Office and Administrative Support Workers $58,460
    Shipping, Receiving, and Inventory Clerks $43,980
    Receptionists and Information Clerks $34,260

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Eastern Ohio?

    The median hourly wage for Customer Service Representatives in Eastern Ohio is $18.90, based on BLS OEWS 2025 data. Top earners (90th percentile) make $28.56 or more per hour.

    Is Eastern Ohio above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Eastern Ohio is 8.2% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Eastern Ohio?

    Entry-level Customer Service Representatives (10th percentile) earn around $28,520 per year in Eastern Ohio. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,820.