Customer Service Representatives Salary in Jackson, MS

BLS Occupational Employment & Wage Statistics • May 2025 • Jackson, MS

Median annual salary $37,330 -12.8% vs national
Median hourly $17.95
10th percentile $29,330
90th percentile $51,260
Employed locally 3,930
National median $42,830

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Customer Service Representatives
in
Jackson, MS
vs

    Salary percentile breakdown

    10th
    $29,330
    25th
    $31,870
    50th (median)
    $37,330
    75th
    $43,220
    90th
    $51,260

    Jackson economic context

    Unemployment rate 2.80% 2024 annual avg • BLS LAUS
    Median household income $60,489 2023 • Census ACS
    Customer Service Representatives salary vs area income 62% Median Customer Service Representatives salary is 38% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Memphis, TN-MS-AR $39,830
    Gulfport-Biloxi, MS $36,180
    Hattiesburg, MS $35,350
    Williamsport, PA $35,170

    Related occupations in Jackson, MS

    OccupationMedian salary
    Office Clerks, General $34,410
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $36,760
    First-Line Supervisors of Office and Administrative Support Workers $58,730
    Bookkeeping, Accounting, and Auditing Clerks $42,580
    Shipping, Receiving, and Inventory Clerks $36,010
    Receptionists and Information Clerks $32,860

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Jackson?

    The median hourly wage for Customer Service Representatives in Jackson, MS is $17.95, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.00 or more per hour.

    Is Jackson above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Jackson, MS is 12.8% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Jackson?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,330 per year in Jackson, MS. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,870.