Customer Service Representatives Salary in Northeastern Pennsylvania

BLS Occupational Employment & Wage Statistics • May 2025 • Northeastern Pennsylvania nonmetropolitan area

Median annual salary $37,710 -12% vs national
Median hourly $18.13
10th percentile $28,110
90th percentile $56,320
Employed locally 1,410
National median $42,830

Compare Customer Service Representatives salary & buying power

Type a city below to see how Northeastern Pennsylvania stacks up on salary and cost of living.

Full tool →
Customer Service Representatives
in
Northeastern Pennsylvania
vs

    Salary percentile breakdown

    10th
    $28,110
    25th
    $33,460
    50th (median)
    $37,710
    75th
    $46,220
    90th
    $56,320

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in Northeastern Pennsylvania

    OccupationMedian salary
    Office Clerks, General $37,640
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $39,320
    First-Line Supervisors of Office and Administrative Support Workers $57,640
    Bookkeeping, Accounting, and Auditing Clerks $44,140
    Receptionists and Information Clerks $33,560
    Tellers $37,290

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Northeastern Pennsylvania?

    The median hourly wage for Customer Service Representatives in Northeastern Pennsylvania is $18.13, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.07 or more per hour.

    Is Northeastern Pennsylvania above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Northeastern Pennsylvania is 12% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Northeastern Pennsylvania?

    Entry-level Customer Service Representatives (10th percentile) earn around $28,110 per year in Northeastern Pennsylvania. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,460.