Customer Service Representatives Salary in Northeastern Wisconsin

BLS Occupational Employment & Wage Statistics • May 2025 • Northeastern Wisconsin nonmetropolitan area

Median annual salary $45,280 +5.7% vs national
Median hourly $21.77
10th percentile $30,940
90th percentile $61,150
Employed locally 2,970
National median $42,830

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Customer Service Representatives
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    In Northeastern Wisconsin, customer service representatives earn a median annual salary of $45,280, which is slightly higher than the national median of $42,830. This salary translates to an hourly wage of approximately $21.77. When compared to local household income in this region, customer service representative earnings often fall below the median household income, indicating that individuals in this occupation may need additional sources of income or financial support from other household members to match or exceed regional living standards.

    Entry-level customer service representatives typically earn around $30,940 annually, which is at the 10th percentile mark. In contrast, those with more experience and advanced skills can earn up to $61,150 annually, reaching the 90th percentile. The significant salary variance between entry-level and experienced workers is driven by factors such as tenure in the role, proficiency in handling complex customer inquiries, and additional responsibilities or supervisory duties. Experience enhances an employee's ability to efficiently manage customer relations, contributing directly to higher earning potential within this field.

    Salary percentile breakdown

    10th
    $30,940
    25th
    $37,460
    50th (median)
    $45,280
    75th
    $49,080
    90th
    $61,150

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Northeastern Wisconsin?

    The median hourly wage for Customer Service Representatives in Northeastern Wisconsin is $21.77, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.80 or more per hour.

    Is Northeastern Wisconsin above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Northeastern Wisconsin is 5.7% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Northeastern Wisconsin?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,940 per year in Northeastern Wisconsin. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $37,460.