Customer Service Representatives Salary in Northwest Illinois

BLS Occupational Employment & Wage Statistics • May 2025 • Northwest Illinois nonmetropolitan area

Median annual salary $40,000 -6.6% vs national
Median hourly $19.23
10th percentile $30,620
90th percentile $59,740
Employed locally 1,450
National median $42,830

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Customer Service Representatives
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Northwest Illinois
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    Salary percentile breakdown

    10th
    $30,620
    25th
    $34,460
    50th (median)
    $40,000
    75th
    $47,340
    90th
    $59,740

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in Northwest Illinois

    OccupationMedian salary
    Office Clerks, General $39,800
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,430
    Bookkeeping, Accounting, and Auditing Clerks $45,210
    First-Line Supervisors of Office and Administrative Support Workers $62,400
    Receptionists and Information Clerks $35,500
    Tellers $36,240

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Northwest Illinois?

    The median hourly wage for Customer Service Representatives in Northwest Illinois is $19.23, based on BLS OEWS 2025 data. Top earners (90th percentile) make $28.99 or more per hour.

    Is Northwest Illinois above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Northwest Illinois is 6.6% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Northwest Illinois?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,620 per year in Northwest Illinois. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,460.