Customer Service Representatives Salary in Northwest Virginia

BLS Occupational Employment & Wage Statistics • May 2025 • Northwest Virginia nonmetropolitan area

Median annual salary $36,920 -13.8% vs national
Median hourly $17.75
10th percentile $27,420
90th percentile $48,970
Employed locally 700
National median $42,830

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Customer Service Representatives
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    Salary percentile breakdown

    10th
    $27,420
    25th
    $30,400
    50th (median)
    $36,920
    75th
    $45,190
    90th
    $48,970

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in Northwest Virginia

    OccupationMedian salary
    Office Clerks, General $38,280
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,090
    Bookkeeping, Accounting, and Auditing Clerks $45,270
    First-Line Supervisors of Office and Administrative Support Workers $60,060
    Shipping, Receiving, and Inventory Clerks $40,300
    Receptionists and Information Clerks $34,880

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Northwest Virginia?

    The median hourly wage for Customer Service Representatives in Northwest Virginia is $17.75, based on BLS OEWS 2025 data. Top earners (90th percentile) make $25.94 or more per hour.

    Is Northwest Virginia above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Northwest Virginia is 13.8% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Northwest Virginia?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,420 per year in Northwest Virginia. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $30,400.