Customer Service Representatives Salary in Northwestern Pennsylvania

BLS Occupational Employment & Wage Statistics • May 2025 • Northwestern Pennsylvania nonmetropolitan area

Median annual salary $38,050 -11.2% vs national
Median hourly $18.29
10th percentile $29,590
90th percentile $58,520
Employed locally 1,720
National median $42,830

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Customer Service Representatives
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Northwestern Pennsylvania
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    Salary percentile breakdown

    10th
    $29,590
    25th
    $33,780
    50th (median)
    $38,050
    75th
    $46,650
    90th
    $58,520

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in Northwestern Pennsylvania

    OccupationMedian salary
    Office Clerks, General$38,100
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$39,340
    First-Line Supervisors of Office and Administrative Support Workers$57,940
    Bookkeeping, Accounting, and Auditing Clerks$43,820
    Receptionists and Information Clerks$32,930
    Shipping, Receiving, and Inventory Clerks$39,940

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Northwestern Pennsylvania?

    The median hourly wage for Customer Service Representatives in Northwestern Pennsylvania is $18.29, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.65 or more per hour.

    Is Northwestern Pennsylvania above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Northwestern Pennsylvania is 11.2% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Northwestern Pennsylvania?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,590 per year in Northwestern Pennsylvania. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,780.