Customer Service Representatives Salary in Rapid City, SD

BLS Occupational Employment & Wage Statistics • May 2025 • Rapid City, SD

Median annual salary $37,110 -13.4% vs national
Median hourly $17.84
10th percentile $29,100
90th percentile $48,820
Employed locally 1,110
National median $42,830

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Customer Service Representatives
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Rapid City, SD
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    Salary percentile breakdown

    10th
    $29,100
    25th
    $30,300
    50th (median)
    $37,110
    75th
    $40,360
    90th
    $48,820

    Rapid City economic context

    Unemployment rate 1.80% 2024 annual avg • BLS LAUS
    Median household income $71,985 2023 • Census ACS
    Customer Service Representatives salary vs area income 52% Median Customer Service Representatives salary is 48% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Sioux Falls, SD-MN $41,430
    Sioux City, IA-NE-SD $39,860
    Gadsden, AL $36,360

    Related occupations in Rapid City, SD

    OccupationMedian salary
    Bookkeeping, Accounting, and Auditing Clerks $45,090
    Receptionists and Information Clerks $36,220
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $40,040
    Hotel, Motel, and Resort Desk Clerks $29,390
    Office Clerks, General $39,510
    Shipping, Receiving, and Inventory Clerks $39,750

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Rapid City?

    The median hourly wage for Customer Service Representatives in Rapid City, SD is $17.84, based on BLS OEWS 2025 data. Top earners (90th percentile) make $24.53 or more per hour.

    Is Rapid City above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Rapid City, SD is 13.4% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Rapid City?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,100 per year in Rapid City, SD. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $30,300.