Customer Service Representatives Salary in Rochester, MN

BLS Occupational Employment & Wage Statistics • May 2025 • Rochester, MN

Median annual salary $47,540 +11% vs national
Median hourly $22.86
10th percentile $34,900
90th percentile $62,510
Employed locally 1,600
National median $42,830

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Customer Service Representatives
in
Rochester, MN
vs

    Salary percentile breakdown

    10th
    $34,900
    25th
    $38,630
    50th (median)
    $47,540
    75th
    $51,530
    90th
    $62,510

    Rochester economic context

    Unemployment rate 2.50% 2024 annual avg • BLS LAUS
    Median household income $89,675 2023 • Census ACS
    Customer Service Representatives salary vs area income 53% Median Customer Service Representatives salary is 47% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Mankato, MN $45,950
    St. Cloud, MN $45,460
    Duluth, MN-WI $44,420
    Sioux Falls, SD-MN $41,430
    La Crosse-Onalaska, WI-MN $41,400

    Related occupations in Rochester, MN

    OccupationMedian salary
    Medical Secretaries and Administrative Assistants $48,080
    Office Clerks, General $48,450
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $52,230
    First-Line Supervisors of Office and Administrative Support Workers $72,500
    Bookkeeping, Accounting, and Auditing Clerks $56,210
    Billing and Posting Clerks $63,870

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Rochester?

    The median hourly wage for Customer Service Representatives in Rochester, MN is $22.86, based on BLS OEWS 2025 data. Top earners (90th percentile) make $31.22 or more per hour.

    Is Rochester above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Rochester, MN is 11% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Rochester?

    Entry-level Customer Service Representatives (10th percentile) earn around $34,900 per year in Rochester, MN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $38,630.