Customer Service Representatives Salary in Salt Lake City, UT

BLS Occupational Employment & Wage Statistics • May 2025 • Salt Lake City-Murray, UT

Median annual salary $42,960 +0.3% vs national
Median hourly $20.66
10th percentile $31,870
90th percentile $59,300
Employed locally 28,650
National median $42,830

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Customer Service Representatives
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    In Salt Lake City, UT, the typical Customer Service Representative earns a median annual salary of $42,960, which is slightly above the national median for this occupation at $42,830. When compared to local household incomes, the median earnings of these workers fall notably short of the area's median household income, which stands at $95,045. This disparity highlights that the compensation for Customer Service Representatives in Salt Lake City does not match the overall financial landscape of the region, potentially indicating a reliance on multiple earners per household or supplementary income streams to meet the standard cost of living.

    The earnings of entry-level versus experienced Customer Service Representatives show significant variance driven by factors such as tenure and skill proficiency. Workers at the 10th percentile earn approximately $31,870 annually, while those at the 25th percentile make around $37,300. In contrast, individuals in the 75th percentile earn about $49,380, with top earners at the 90th percentile reaching nearly $59,300 per year. This range reflects how experience, performance, and possibly additional responsibilities or specialized skills can substantially increase earnings within this field. The difference is also influenced by market demand for skilled representatives, particularly in a low local unemployment rate environment of 3.20%, which may drive competitive salary offerings to attract and retain talent.

    Salary percentile breakdown

    10th
    $31,870
    25th
    $37,300
    50th (median)
    $42,960
    75th
    $49,380
    90th
    $59,300

    Salt Lake City economic context

    Unemployment rate 3.20% 2024 annual avg • BLS LAUS
    Median household income $95,045 2023 • Census ACS
    Customer Service Representatives salary vs area income 45% Median Customer Service Representatives salary is 55% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Salt Lake City?

    The median hourly wage for Customer Service Representatives in Salt Lake City, UT is $20.66, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.36 or more per hour.

    Is Salt Lake City above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Salt Lake City, UT is 0.3% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Salt Lake City?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,870 per year in Salt Lake City, UT. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $37,300.