Customer Service Representatives Salary in South Illinois

BLS Occupational Employment & Wage Statistics • May 2025 • South Illinois nonmetropolitan area

Median annual salary $38,430 -10.3% vs national
Median hourly $18.48
10th percentile $30,780
90th percentile $57,760
Employed locally 1,460
National median $42,830

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Customer Service Representatives
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South Illinois
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    Salary percentile breakdown

    10th
    $30,780
    25th
    $34,890
    50th (median)
    $38,430
    75th
    $47,480
    90th
    $57,760

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in South Illinois

    OccupationMedian salary
    Office Clerks, General$40,770
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$36,850
    Bookkeeping, Accounting, and Auditing Clerks$44,780
    Tellers$36,630
    Receptionists and Information Clerks$35,780
    First-Line Supervisors of Office and Administrative Support Workers$56,850

    Frequently asked questions

    How much do Customer Service Representatives make per hour in South Illinois?

    The median hourly wage for Customer Service Representatives in South Illinois is $18.48, based on BLS OEWS 2025 data. Top earners (90th percentile) make $28.58 or more per hour.

    Is South Illinois above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in South Illinois is 10.3% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in South Illinois?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,780 per year in South Illinois. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,890.