Customer Service Representatives Salary in Southern Michigan

BLS Occupational Employment & Wage Statistics • May 2025 • Southern Michigan nonmetropolitan area

Median annual salary $38,900 -9.2% vs national
Median hourly $18.70
10th percentile $29,430
90th percentile $62,000
Employed locally 1,300
National median $42,830

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Customer Service Representatives
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Southern Michigan
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    Salary percentile breakdown

    10th
    $29,430
    25th
    $34,010
    50th (median)
    $38,900
    75th
    $48,380
    90th
    $62,000

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Related occupations in Southern Michigan

    OccupationMedian salary
    Office Clerks, General $41,860
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,370
    Bookkeeping, Accounting, and Auditing Clerks $45,550
    Shipping, Receiving, and Inventory Clerks $44,410
    First-Line Supervisors of Office and Administrative Support Workers $58,790
    Receptionists and Information Clerks $35,350

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Southern Michigan?

    The median hourly wage for Customer Service Representatives in Southern Michigan is $18.70, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.09 or more per hour.

    Is Southern Michigan above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Southern Michigan is 9.2% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Southern Michigan?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,430 per year in Southern Michigan. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,010.