Switchboard Operators, Including Answering Service Salary in Boston, MA-NH

BLS Occupational Employment & Wage Statistics • May 2025 • Boston-Cambridge-Newton, MA-NH

Median annual salary $45,530 +18.7% vs national
Median hourly $21.89
10th percentile $37,430
90th percentile $57,840
Employed locally 660
National median $38,370

Compare Switchboard Operators, Including Answering Service salary & buying power

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Switchboard Operators, Including Answering Service
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    Salary percentile breakdown

    10th
    $37,430
    25th
    $39,200
    50th (median)
    $45,530
    75th
    $47,650
    90th
    $57,840

    Boston economic context

    Unemployment rate 3.70% 2024 annual avg • BLS LAUS
    Median household income $112,484 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 40% Median Switchboard Operators, Including Answering Service salary is 60% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    Barnstable Town, MA $59,810
    Seattle-Tacoma-Bellevue, WA $48,820
    Santa Rosa-Petaluma, CA $44,990
    Madison, WI $42,900
    Southwest Maine nonmetropolitan area $42,340
    Maine $42,090

    Related occupations in Boston, MA-NH

    OccupationMedian salary
    Customer Service Representatives $49,060
    Office Clerks, General $49,670
    First-Line Supervisors of Office and Administrative Support Workers $76,980
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $56,060
    Bookkeeping, Accounting, and Auditing Clerks $58,400
    Receptionists and Information Clerks $43,520

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Boston?

    The median hourly wage for Switchboard Operators, Including Answering Service in Boston, MA-NH is $21.89, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.94 or more per hour.

    Is Boston above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Boston, MA-NH is 18.7% above the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Boston?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $37,430 per year in Boston, MA-NH. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $39,200.