Switchboard Operators, Including Answering Service Salary in Charlotte, NC-SC

BLS Occupational Employment & Wage Statistics • May 2025 • Charlotte-Concord-Gastonia, NC-SC

Median annual salary $38,030 -0.9% vs national
Median hourly $18.29
10th percentile $34,530
90th percentile $43,980
Employed locally 140
National median $38,370

Compare Switchboard Operators, Including Answering Service salary & buying power

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Switchboard Operators, Including Answering Service
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Charlotte, NC-SC
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    Salary percentile breakdown

    10th
    $34,530
    25th
    $35,580
    50th (median)
    $38,030
    75th
    $43,330
    90th
    $43,980

    Charlotte economic context

    Unemployment rate 3.60% 2024 annual avg • BLS LAUS
    Median household income $80,201 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 47% Median Switchboard Operators, Including Answering Service salary is 53% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    San Francisco-Oakland-Fremont, CA $54,850
    Portland-Vancouver-Hillsboro, OR-WA $49,690
    North Northeastern Ohio nonmetropolitan area (noncontiguous) $42,010
    Durham-Chapel Hill, NC $40,960
    Asheville, NC $39,230
    Lancaster, PA $38,860

    Related occupations in Charlotte, NC-SC

    OccupationMedian salary
    Customer Service Representatives $44,480
    Office Clerks, General $41,000
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $43,170
    Bookkeeping, Accounting, and Auditing Clerks $48,760
    Medical Secretaries and Administrative Assistants $43,800
    First-Line Supervisors of Office and Administrative Support Workers $63,920

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Charlotte?

    The median hourly wage for Switchboard Operators, Including Answering Service in Charlotte, NC-SC is $18.29, based on BLS OEWS 2025 data. Top earners (90th percentile) make $21.66 or more per hour.

    Is Charlotte above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Charlotte, NC-SC is 0.9% below the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Charlotte?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $34,530 per year in Charlotte, NC-SC. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,580.