Switchboard Operators, Including Answering Service Salary in Durham, NC

BLS Occupational Employment & Wage Statistics • May 2025 • Durham-Chapel Hill, NC

Median annual salary $40,960 +6.8% vs national
Median hourly $19.69
10th percentile $30,050
90th percentile $50,840
Employed locally 60
National median $38,370

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Switchboard Operators, Including Answering Service
in
Durham, NC
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    Salary percentile breakdown

    10th
    $30,050
    25th
    $38,070
    50th (median)
    $40,960
    75th
    $44,830
    90th
    $50,840

    Durham economic context

    Unemployment rate 3.20% 2024 annual avg • BLS LAUS
    Median household income $81,017 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 51% Median Switchboard Operators, Including Answering Service salary is 49% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    San Francisco-Oakland-Fremont, CA $54,850
    Portland-Vancouver-Hillsboro, OR-WA $49,690
    North Northeastern Ohio nonmetropolitan area (noncontiguous) $42,010
    Asheville, NC $39,230
    Lancaster, PA $38,860
    Manchester-Nashua, NH $38,790

    Related occupations in Durham, NC

    OccupationMedian salary
    Medical Secretaries and Administrative Assistants $45,500
    Customer Service Representatives $46,260
    Office Clerks, General $46,210
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $47,130
    Bookkeeping, Accounting, and Auditing Clerks $52,640
    First-Line Supervisors of Office and Administrative Support Workers $66,540

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Durham?

    The median hourly wage for Switchboard Operators, Including Answering Service in Durham, NC is $19.69, based on BLS OEWS 2025 data. Top earners (90th percentile) make $24.44 or more per hour.

    Is Durham above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Durham, NC is 6.8% above the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Durham?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $30,050 per year in Durham, NC. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $38,070.