Switchboard Operators, Including Answering Service Salary in New York, NY-NJ

BLS Occupational Employment & Wage Statistics • May 2025 • New York-Newark-Jersey City, NY-NJ

Median annual salary $46,030 +20% vs national
Median hourly $22.13
10th percentile $37,090
90th percentile $81,000
Employed locally 1,740
National median $38,370

Compare Switchboard Operators, Including Answering Service salary & buying power

Type a city below to see how New York, NY-NJ stacks up on salary and cost of living.

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Switchboard Operators, Including Answering Service
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    Salary percentile breakdown

    10th
    $37,090
    25th
    $38,850
    50th (median)
    $46,030
    75th
    $56,030
    90th
    $81,000

    New York economic context

    Unemployment rate 4.50% 2024 annual avg • BLS LAUS
    Median household income $97,334 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 47% Median Switchboard Operators, Including Answering Service salary is 53% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Kiryas Joel-Poughkeepsie-Newburgh, NY $43,850
    Buffalo-Cheektowaga, NY $40,130
    Binghamton, NY $40,040
    Albany-Schenectady-Troy, NY $38,910
    Syracuse, NY $37,420

    Related occupations in New York, NY-NJ

    OccupationMedian salary
    Office Clerks, General $46,930
    Customer Service Representatives $48,890
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $50,990
    First-Line Supervisors of Office and Administrative Support Workers $78,310
    Receptionists and Information Clerks $43,070
    Bookkeeping, Accounting, and Auditing Clerks $59,170

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in New York?

    The median hourly wage for Switchboard Operators, Including Answering Service in New York, NY-NJ is $22.13, based on BLS OEWS 2025 data. Top earners (90th percentile) make $39.01 or more per hour.

    Is New York above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in New York, NY-NJ is 20% above the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in New York?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $37,090 per year in New York, NY-NJ. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $38,850.