Switchboard Operators, Including Answering Service Salary in Albany, NY

BLS Occupational Employment & Wage Statistics • May 2025 • Albany-Schenectady-Troy, NY

Median annual salary $38,910 +1.4% vs national
Median hourly $18.71
10th percentile $36,300
90th percentile $45,030
Employed locally 120
National median $38,370

Compare Switchboard Operators, Including Answering Service salary & buying power

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Switchboard Operators, Including Answering Service
in
Albany, NY
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    Salary percentile breakdown

    10th
    $36,300
    25th
    $37,120
    50th (median)
    $38,910
    75th
    $42,630
    90th
    $45,030

    Albany economic context

    Unemployment rate 3.30% 2024 annual avg • BLS LAUS
    Median household income $86,072 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 45% Median Switchboard Operators, Including Answering Service salary is 55% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    New York-Newark-Jersey City, NY-NJ $46,030
    Kiryas Joel-Poughkeepsie-Newburgh, NY $43,850
    Buffalo-Cheektowaga, NY $40,130
    Binghamton, NY $40,040
    Syracuse, NY $37,420

    Related occupations in Albany, NY

    OccupationMedian salary
    Customer Service Representatives $45,680
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $48,250
    Office Clerks, General $43,790
    First-Line Supervisors of Office and Administrative Support Workers $70,070
    Bookkeeping, Accounting, and Auditing Clerks $50,710
    Executive Secretaries and Executive Administrative Assistants $72,420

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Albany?

    The median hourly wage for Switchboard Operators, Including Answering Service in Albany, NY is $18.71, based on BLS OEWS 2025 data. Top earners (90th percentile) make $22.90 or more per hour.

    Is Albany above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Albany, NY is 1.4% above the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Albany?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $36,300 per year in Albany, NY. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $37,120.