Switchboard Operators, Including Answering Service Salary in Worcester, MA

BLS Occupational Employment & Wage Statistics • May 2025 • Worcester, MA

Median annual salary $38,900 +1.4% vs national
Median hourly $18.70
10th percentile $34,760
90th percentile $48,620
Employed locally 100
National median $38,370

Compare Switchboard Operators, Including Answering Service salary & buying power

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Switchboard Operators, Including Answering Service
in
Worcester, MA
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    Salary percentile breakdown

    10th
    $34,760
    25th
    $36,940
    50th (median)
    $38,900
    75th
    $44,690
    90th
    $48,620

    Worcester economic context

    Unemployment rate 4.10% 2024 annual avg • BLS LAUS
    Median household income $93,561 2023 • Census ACS
    Switchboard Operators, Including Answering Service salary vs area income 42% Median Switchboard Operators, Including Answering Service salary is 58% below the area median household income

    Top-paying metros for Switchboard Operators, Including Answering Service

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $73,220
    Modesto, CA $61,760
    Urban Honolulu, HI $61,350
    Barnstable Town, MA $59,810
    Kahului-Wailuku, HI $59,500
    Stockton-Lodi, CA $58,750

    Nearby metros — Switchboard Operators, Including Answering Service salary comparison

    Metro areaMedian salary
    Barnstable Town, MA $59,810
    Seattle-Tacoma-Bellevue, WA $48,820
    Boston-Cambridge-Newton, MA-NH $45,530
    Santa Rosa-Petaluma, CA $44,990
    Madison, WI $42,900
    Southwest Maine nonmetropolitan area $42,340

    Related occupations in Worcester, MA

    OccupationMedian salary
    Office Clerks, General $46,920
    Customer Service Representatives $46,190
    First-Line Supervisors of Office and Administrative Support Workers $71,790
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $49,970
    Bookkeeping, Accounting, and Auditing Clerks $52,270
    Medical Secretaries and Administrative Assistants $48,880

    Frequently asked questions

    How much do Switchboard Operators, Including Answering Service make per hour in Worcester?

    The median hourly wage for Switchboard Operators, Including Answering Service in Worcester, MA is $18.70, based on BLS OEWS 2025 data. Top earners (90th percentile) make $26.58 or more per hour.

    Is Worcester above or below average for Switchboard Operators, Including Answering Service salaries?

    The median Switchboard Operators, Including Answering Service salary in Worcester, MA is 1.4% above the national median of $38,370. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Switchboard Operators, Including Answering Service in Worcester?

    Entry-level Switchboard Operators, Including Answering Service (10th percentile) earn around $34,760 per year in Worcester, MA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $36,940.