Customer Service Representatives Salary in Ames, IA

BLS Occupational Employment & Wage Statistics • May 2025 • Ames, IA

Median annual salary $38,550 -10% vs national
Median hourly $18.53
10th percentile $29,950
90th percentile $61,250
Employed locally 600
National median $42,830

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Customer Service Representatives
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Ames, IA
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    Salary percentile breakdown

    10th
    $29,950
    25th
    $34,600
    50th (median)
    $38,550
    75th
    $48,620
    90th
    $61,250

    Ames economic context

    Unemployment rate 2.40% 2024 annual avg • BLS LAUS
    Median household income $71,090 2023 • Census ACS
    Customer Service Representatives salary vs area income 54% Median Customer Service Representatives salary is 46% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    District of Columbia $49,210
    Des Moines-West Des Moines, IA $48,240
    California $47,790
    Olympia-Lacey-Tumwater, WA $47,530
    Denver-Aurora-Centennial, CO $47,310
    North Valley-Northern Mountains Region of California nonmetropolitan area $46,610

    Related occupations in Ames, IA

    OccupationMedian salary
    Office Clerks, General $41,730
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $47,480
    Bookkeeping, Accounting, and Auditing Clerks $47,370
    Medical Secretaries and Administrative Assistants $38,950
    First-Line Supervisors of Office and Administrative Support Workers $60,970
    Shipping, Receiving, and Inventory Clerks $44,910

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Ames?

    The median hourly wage for Customer Service Representatives in Ames, IA is $18.53, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.31 or more per hour.

    Is Ames above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Ames, IA is 10% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Ames?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,950 per year in Ames, IA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,600.