Customer Service Representatives Salary in Atlanta, GA

BLS Occupational Employment & Wage Statistics • May 2025 • Atlanta-Sandy Springs-Roswell, GA

Median annual salary $42,320 -1.2% vs national
Median hourly $20.35
10th percentile $30,150
90th percentile $61,240
Employed locally 69,310
National median $42,830

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Customer Service Representatives
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    In Atlanta, GA, Customer Service Representatives earn a median annual salary of $42,320, which translates to approximately $20.35 per hour. This figure is slightly below the national median for this occupation at $42,830. When compared to the local median household income in Atlanta, which stands at $86,338, it becomes evident that Customer Service Representatives earn significantly less than the average household in the area. The difference highlights the challenges these workers may face in achieving a standard of living comparable to the median household without additional income sources or financial support.

    For entry-level Customer Service Representatives in Atlanta, earnings start around the 10th percentile at $30,150 annually. As they gain experience and progress in their roles, salaries increase significantly, with those in the 75th percentile earning about $49,040 per year, and top earners in the 90th percentile making up to $61,240 annually. The disparity between entry-level and experienced workers is driven primarily by factors such as years of service, skill development, company size, and individual performance. Experienced employees often have more specialized skills or hold supervisory roles, which contribute to higher compensation levels compared to those just starting in the field.

    Salary percentile breakdown

    10th
    $30,150
    25th
    $35,940
    50th (median)
    $42,320
    75th
    $49,040
    90th
    $61,240

    Atlanta economic context

    Unemployment rate 3.40% 2024 annual avg • BLS LAUS
    Median household income $86,338 2023 • Census ACS
    Customer Service Representatives salary vs area income 49% Median Customer Service Representatives salary is 51% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Atlanta?

    The median hourly wage for Customer Service Representatives in Atlanta, GA is $20.35, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.82 or more per hour.

    Is Atlanta above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Atlanta, GA is 1.2% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Atlanta?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,150 per year in Atlanta, GA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,940.