Customer Service Representatives Salary in Bay City, MI

BLS Occupational Employment & Wage Statistics • May 2025 • Bay City, MI

Median annual salary $36,870 -13.9% vs national
Median hourly $17.72
10th percentile $26,560
90th percentile $54,490
Employed locally 320
National median $42,830

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Customer Service Representatives
in
Bay City, MI
vs

    Salary percentile breakdown

    10th
    $26,560
    25th
    $30,240
    50th (median)
    $36,870
    75th
    $44,290
    90th
    $54,490

    Bay City economic context

    Unemployment rate 5.60% 2024 annual avg • BLS LAUS
    Median household income $60,523 2023 • Census ACS
    Customer Service Representatives salary vs area income 61% Median Customer Service Representatives salary is 39% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Midland, MI $49,930
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Minnesota $47,470
    Milwaukee-Waukesha, WI $47,180
    Northwest Minnesota nonmetropolitan area $46,300
    Southeast Minnesota nonmetropolitan area $45,720

    Related occupations in Bay City, MI

    OccupationMedian salary
    Office Clerks, General $39,450
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,280
    Bookkeeping, Accounting, and Auditing Clerks $45,240
    Medical Secretaries and Administrative Assistants $41,890
    Receptionists and Information Clerks $33,650
    First-Line Supervisors of Office and Administrative Support Workers $57,530

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Bay City?

    The median hourly wage for Customer Service Representatives in Bay City, MI is $17.72, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.44 or more per hour.

    Is Bay City above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Bay City, MI is 13.9% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Bay City?

    Entry-level Customer Service Representatives (10th percentile) earn around $26,560 per year in Bay City, MI. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $30,240.