Customer Service Representatives Salary in Milwaukee, WI

BLS Occupational Employment & Wage Statistics • May 2025 • Milwaukee-Waukesha, WI

Median annual salary $47,180 +10.2% vs national
Median hourly $22.68
10th percentile $31,500
90th percentile $65,360
Employed locally 15,890
National median $42,830

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Customer Service Representatives
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Milwaukee, WI
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    In Milwaukee, WI, Customer Service Representatives earn a median annual salary of $47,180, which is higher than the national median for this occupation at $42,830. This indicates that customer service roles in Milwaukee are relatively well-compensated compared to other parts of the United States. When compared to the local area's median household income of $76,404, it becomes evident that a typical customer service worker earns approximately 61.8% of what the average household earns. This suggests that while these jobs offer a stable income above the national average for their occupation, they still fall short in comparison to the earnings needed to align closely with local household income levels.

    Entry-level Customer Service Representatives in Milwaukee earn around $31,500 annually, which is at the 10th percentile of salaries within this field. In contrast, those who have gained more experience and are closer to the top end of their career trajectory can expect to earn up to $65,360 annually, representing the 90th percentile salary level. This significant disparity in earnings between entry-level and experienced workers is primarily driven by factors such as tenure, skill proficiency, and additional responsibilities assumed over time. The progression from an hourly wage starting at approximately $22.68 for beginners to a higher bracket reflects both increased expertise and likely promotions or shifts into roles with greater accountability and complexity.

    Salary percentile breakdown

    10th
    $31,500
    25th
    $37,830
    50th (median)
    $47,180
    75th
    $56,950
    90th
    $65,360

    Milwaukee economic context

    Unemployment rate 3.20% 2024 annual avg • BLS LAUS
    Median household income $76,404 2023 • Census ACS
    Customer Service Representatives salary vs area income 62% Median Customer Service Representatives salary is 38% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Milwaukee?

    The median hourly wage for Customer Service Representatives in Milwaukee, WI is $22.68, based on BLS OEWS 2025 data. Top earners (90th percentile) make $31.92 or more per hour.

    Is Milwaukee above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Milwaukee, WI is 10.2% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Milwaukee?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,500 per year in Milwaukee, WI. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $37,830.