Customer Service Representatives Salary in Cedar Rapids, IA

BLS Occupational Employment & Wage Statistics • May 2025 • Cedar Rapids, IA

Median annual salary $44,650 +4.2% vs national
Median hourly $21.46
10th percentile $30,620
90th percentile $62,730
Employed locally 2,780
National median $42,830

Compare Customer Service Representatives salary & buying power

Type a city below to see how Cedar Rapids, IA stacks up on salary and cost of living.

Full tool →
Customer Service Representatives
in
Cedar Rapids, IA
vs

    Salary percentile breakdown

    10th
    $30,620
    25th
    $35,770
    50th (median)
    $44,650
    75th
    $50,900
    90th
    $62,730

    Cedar Rapids economic context

    Unemployment rate 3.30% 2024 annual avg • BLS LAUS
    Median household income $77,084 2023 • Census ACS
    Customer Service Representatives salary vs area income 58% Median Customer Service Representatives salary is 42% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    District of Columbia $49,210
    Des Moines-West Des Moines, IA $48,240
    California $47,790
    Olympia-Lacey-Tumwater, WA $47,530
    Denver-Aurora-Centennial, CO $47,310
    North Valley-Northern Mountains Region of California nonmetropolitan area $46,610

    Related occupations in Cedar Rapids, IA

    OccupationMedian salary
    Office Clerks, General $42,980
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $46,200
    Bookkeeping, Accounting, and Auditing Clerks $48,260
    Medical Secretaries and Administrative Assistants $39,180
    First-Line Supervisors of Office and Administrative Support Workers $63,420
    Shipping, Receiving, and Inventory Clerks $46,060

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Cedar Rapids?

    The median hourly wage for Customer Service Representatives in Cedar Rapids, IA is $21.46, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.51 or more per hour.

    Is Cedar Rapids above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Cedar Rapids, IA is 4.2% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Cedar Rapids?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,620 per year in Cedar Rapids, IA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,770.