Customer Service Representatives Salary in Columbia, MO

BLS Occupational Employment & Wage Statistics • May 2025 • Columbia, MO

Median annual salary $40,040 -6.5% vs national
Median hourly $19.25
10th percentile $29,250
90th percentile $60,840
Employed locally 1,910
National median $42,830

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Customer Service Representatives
in
Columbia, MO
vs

    Salary percentile breakdown

    10th
    $29,250
    25th
    $34,960
    50th (median)
    $40,040
    75th
    $49,370
    90th
    $60,840

    Columbia economic context

    Unemployment rate 3.10% 2024 annual avg • BLS LAUS
    Median household income $69,463 2023 • Census ACS
    Customer Service Representatives salary vs area income 58% Median Customer Service Representatives salary is 42% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Francisco-Oakland-Fremont, CA $56,400
    Des Moines-West Des Moines, IA $48,240
    Northern Vermont nonmetropolitan area $47,530
    Mount Vernon-Anacortes, WA $47,010
    North Valley-Northern Mountains Region of California nonmetropolitan area $46,610
    Vermont $46,190

    Related occupations in Columbia, MO

    OccupationMedian salary
    Office Clerks, General $41,060
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,800
    First-Line Supervisors of Office and Administrative Support Workers $62,560
    Bookkeeping, Accounting, and Auditing Clerks $46,470
    Receptionists and Information Clerks $34,120
    Shipping, Receiving, and Inventory Clerks $35,300

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Columbia?

    The median hourly wage for Customer Service Representatives in Columbia, MO is $19.25, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.02 or more per hour.

    Is Columbia above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Columbia, MO is 6.5% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Columbia?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,250 per year in Columbia, MO. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,960.