Customer Service Representatives Salary in Columbus, IN

BLS Occupational Employment & Wage Statistics • May 2025 • Columbus, IN

Median annual salary $43,220 +0.9% vs national
Median hourly $20.78
10th percentile $31,140
90th percentile $58,980
Employed locally 590
National median $42,830

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Customer Service Representatives
in
Columbus, IN
vs

    Salary percentile breakdown

    10th
    $31,140
    25th
    $35,150
    50th (median)
    $43,220
    75th
    $55,990
    90th
    $58,980

    Columbus economic context

    Unemployment rate 4.10% 2024 annual avg • BLS LAUS
    Median household income $80,365 2023 • Census ACS
    Customer Service Representatives salary vs area income 54% Median Customer Service Representatives salary is 46% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Washington $49,150
    Des Moines-West Des Moines, IA $48,240
    Minneapolis-St. Paul-Bloomington, MN-WI $48,030
    Elkhart-Goshen, IN $47,700
    Minnesota $47,470
    Eastern Washington nonmetropolitan area $47,260

    Related occupations in Columbus, IN

    OccupationMedian salary
    Office Clerks, General $42,490
    Shipping, Receiving, and Inventory Clerks $43,290
    First-Line Supervisors of Office and Administrative Support Workers $73,650
    Bookkeeping, Accounting, and Auditing Clerks $44,930
    Medical Secretaries and Administrative Assistants $38,080
    Receptionists and Information Clerks $35,510

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Columbus?

    The median hourly wage for Customer Service Representatives in Columbus, IN is $20.78, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.52 or more per hour.

    Is Columbus above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Columbus, IN is 0.9% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Columbus?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,140 per year in Columbus, IN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,150.