Customer Service Representatives Salary in Dallas, TX
BLS Occupational Employment & Wage Statistics • May 2025 • Dallas-Fort Worth-Arlington, TX
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In Dallas, TX, Customer Service Representatives earn a median annual salary of $42,300, which is slightly below the national median of $42,830 for this occupation. When compared to the local household income, which stands at an area median of $87,155, it becomes evident that customer service roles typically provide earnings less than half of what a typical Dallas household earns annually. This disparity highlights the role's position within the broader economic landscape of the region and provides context regarding purchasing power and financial standing relative to other occupations in the local economy.
Entry-level Customer Service Representatives in Dallas can expect salaries around the 10th percentile mark, earning approximately $30,120 annually, while those at the 25th percentile earn about $35,250. In contrast, more experienced workers who are situated at the 75th percentile of earnings make significantly higher wages, averaging around $49,600 per year. Top earners in this field, represented by the 90th percentile, can command annual salaries up to $61,660. The difference in pay between entry-level and seasoned employees is driven primarily by factors such as accumulated experience, specialized skills, performance evaluations, and the ability to manage more complex customer interactions or lead teams. These career advancements typically translate into higher compensation over time for those who excel in their roles.
Salary percentile breakdown
Dallas economic context
Frequently asked questions
How much do Customer Service Representatives make per hour in Dallas?
The median hourly wage for Customer Service Representatives in Dallas, TX is $20.34, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.80 or more per hour.
Is Dallas above or below average for Customer Service Representatives salaries?
The median Customer Service Representatives salary in Dallas, TX is 1.2% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.
What is the entry-level salary for Customer Service Representatives in Dallas?
Entry-level Customer Service Representatives (10th percentile) earn around $30,120 per year in Dallas, TX. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,250.