Customer Service Representatives Salary in San Antonio, TX

BLS Occupational Employment & Wage Statistics • May 2025 • San Antonio-New Braunfels, TX

Median annual salary $41,690 -2.7% vs national
Median hourly $20.04
10th percentile $29,180
90th percentile $55,340
Employed locally 34,240
National median $42,830

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Customer Service Representatives
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San Antonio, TX
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    In San Antonio, TX, a typical Customer Service Representative earns an annual median salary of $41,690, with an hourly wage averaging $20.04. This figure is slightly below the national median for the occupation, which stands at $42,830. When compared to local household income, where the area median household income is reported as $74,297, it becomes evident that a single customer service worker's earnings represent approximately 56% of an average household’s annual income in this region. This comparison highlights the potential need for multiple earners per household or supplementary income sources to meet typical living expenses.

    For entry-level Customer Service Representatives in San Antonio, salaries tend to start around the 10th percentile at $29,180 annually, reflecting lower experience and qualifications. In contrast, more experienced workers can earn significantly higher wages, with those at the 75th percentile earning about $49,070 per year and top earners (90th percentile) making approximately $55,340 annually. The disparity in earnings is driven by factors such as years of experience, proficiency in handling complex customer inquiries, and additional responsibilities or skills that are highly valued within an organization. These elements underscore the potential for salary growth as professionals advance in their careers and enhance their skill sets.

    Salary percentile breakdown

    10th
    $29,180
    25th
    $34,760
    50th (median)
    $41,690
    75th
    $49,070
    90th
    $55,340

    San Antonio economic context

    Unemployment rate 3.80% 2024 annual avg • BLS LAUS
    Median household income $74,297 2023 • Census ACS
    Customer Service Representatives salary vs area income 56% Median Customer Service Representatives salary is 44% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in San Antonio?

    The median hourly wage for Customer Service Representatives in San Antonio, TX is $20.04, based on BLS OEWS 2025 data. Top earners (90th percentile) make $27.08 or more per hour.

    Is San Antonio above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in San Antonio, TX is 2.7% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in San Antonio?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,180 per year in San Antonio, TX. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $34,760.