Customer Service Representatives Salary in Davenport, IA-IL

BLS Occupational Employment & Wage Statistics • May 2025 • Davenport-Moline-Rock Island, IA-IL

Median annual salary $38,550 -10% vs national
Median hourly $18.54
10th percentile $29,440
90th percentile $60,370
Employed locally 3,090
National median $42,830

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Customer Service Representatives
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    In Davenport, IA-IL, the typical Customer Service Representative earns a median annual salary of $38,550, which equates to approximately $18.54 per hour. This figure is notably lower than the national median for this occupation, which stands at $42,830. When compared to local economic indicators, the median salary for these workers is significantly below the area's median household income of $71,925. The discrepancy underscores a potential disparity between earnings in customer service roles and broader household financial standings within the region, highlighting the challenges faced by individuals whose earnings do not meet or approach household averages.

    The earning spectrum for Customer Service Representatives in Davenport reflects both entry-level and experienced levels of employment. Those at the 10th percentile earn about $29,440 annually, while those at the 25th percentile make approximately $33,450 per year. In contrast, more seasoned workers positioned at the 75th percentile can expect to earn around $48,270 annually, with top earners in the 90th percentile reaching up to $60,370. The significant salary range is primarily driven by factors such as experience, skills, and tenure within the role or industry. Additionally, variations may be influenced by individual performance, company size, and specific job responsibilities, which can all contribute to the earning potential for Customer Service Representatives in this area.

    Salary percentile breakdown

    10th
    $29,440
    25th
    $33,450
    50th (median)
    $38,550
    75th
    $48,270
    90th
    $60,370

    Davenport economic context

    Unemployment rate 4.60% 2024 annual avg • BLS LAUS
    Median household income $71,925 2023 • Census ACS
    Customer Service Representatives salary vs area income 54% Median Customer Service Representatives salary is 46% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Davenport?

    The median hourly wage for Customer Service Representatives in Davenport, IA-IL is $18.54, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.21 or more per hour.

    Is Davenport above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Davenport, IA-IL is 10% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Davenport?

    Entry-level Customer Service Representatives (10th percentile) earn around $29,440 per year in Davenport, IA-IL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,450.