Customer Service Representatives Salary in Dothan, AL

BLS Occupational Employment & Wage Statistics • May 2025 • Dothan, AL

Median annual salary $36,100 -15.7% vs national
Median hourly $17.36
10th percentile $27,030
90th percentile $48,850
Employed locally 910
National median $42,830

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Customer Service Representatives
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Dothan, AL
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    Salary percentile breakdown

    10th
    $27,030
    25th
    $30,730
    50th (median)
    $36,100
    75th
    $41,430
    90th
    $48,850

    Dothan economic context

    Unemployment rate 3.10% 2024 annual avg • BLS LAUS
    Median household income $56,772 2023 • Census ACS
    Customer Service Representatives salary vs area income 64% Median Customer Service Representatives salary is 36% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    Alaska nonmetropolitan area $48,980
    Vallejo, CA $48,230
    Santa Rosa-Petaluma, CA $48,150
    California $47,790
    Denver-Aurora-Centennial, CO $47,310

    Related occupations in Dothan, AL

    OccupationMedian salary
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $38,150
    First-Line Supervisors of Office and Administrative Support Workers $55,830
    Bookkeeping, Accounting, and Auditing Clerks $39,300
    Office Clerks, General $27,030
    Receptionists and Information Clerks $29,100
    Shipping, Receiving, and Inventory Clerks $35,570

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Dothan?

    The median hourly wage for Customer Service Representatives in Dothan, AL is $17.36, based on BLS OEWS 2025 data. Top earners (90th percentile) make $24.19 or more per hour.

    Is Dothan above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Dothan, AL is 15.7% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Dothan?

    Entry-level Customer Service Representatives (10th percentile) earn around $27,030 per year in Dothan, AL. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $30,730.