Customer Service Representatives Salary in Santa Rosa, CA

BLS Occupational Employment & Wage Statistics • May 2025 • Santa Rosa-Petaluma, CA

Median annual salary $48,150 +12.4% vs national
Median hourly $23.15
10th percentile $38,830
90th percentile $71,290
Employed locally 1,910
National median $42,830

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Customer Service Representatives
in
Santa Rosa, CA
vs

    Salary percentile breakdown

    10th
    $38,830
    25th
    $41,610
    50th (median)
    $48,150
    75th
    $59,430
    90th
    $71,290

    Santa Rosa economic context

    Unemployment rate 4.10% 2024 annual avg • BLS LAUS
    Median household income $102,840 2023 • Census ACS
    Customer Service Representatives salary vs area income 47% Median Customer Service Representatives salary is 53% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Napa, CA $50,910
    Boston-Cambridge-Newton, MA-NH $49,060
    Vallejo, CA $48,230
    California $47,790

    Related occupations in Santa Rosa, CA

    OccupationMedian salary
    Office Clerks, General $49,860
    Bookkeeping, Accounting, and Auditing Clerks $59,950
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $55,370
    First-Line Supervisors of Office and Administrative Support Workers $72,980
    Receptionists and Information Clerks $45,430
    Medical Secretaries and Administrative Assistants $56,980

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Santa Rosa?

    The median hourly wage for Customer Service Representatives in Santa Rosa, CA is $23.15, based on BLS OEWS 2025 data. Top earners (90th percentile) make $37.49 or more per hour.

    Is Santa Rosa above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Santa Rosa, CA is 12.4% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Santa Rosa?

    Entry-level Customer Service Representatives (10th percentile) earn around $38,830 per year in Santa Rosa, CA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $41,610.