Customer Service Representatives Salary in Dover, DE

BLS Occupational Employment & Wage Statistics • May 2025 • Dover, DE

Median annual salary $38,070 -11.1% vs national
Median hourly $18.30
10th percentile $30,080
90th percentile $58,500
Employed locally 960
National median $42,830

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Customer Service Representatives
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Dover, DE
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    Salary percentile breakdown

    10th
    $30,080
    25th
    $33,680
    50th (median)
    $38,070
    75th
    $46,010
    90th
    $58,500

    Dover economic context

    Unemployment rate 4.00% 2024 annual avg • BLS LAUS
    Median household income $72,872 2023 • Census ACS
    Customer Service Representatives salary vs area income 52% Median Customer Service Representatives salary is 48% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Des Moines-West Des Moines, IA $48,240
    Denver-Aurora-Centennial, CO $47,310
    Rhode Island $46,490
    Delaware $46,300
    Boulder, CO $46,230
    Modesto, CA $46,130

    Related occupations in Dover, DE

    OccupationMedian salary
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$44,020
    Office Clerks, General$39,750
    First-Line Supervisors of Office and Administrative Support Workers$64,010
    Bookkeeping, Accounting, and Auditing Clerks$44,710
    Medical Secretaries and Administrative Assistants$38,910
    Receptionists and Information Clerks$35,040

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Dover?

    The median hourly wage for Customer Service Representatives in Dover, DE is $18.30, based on BLS OEWS 2025 data. Top earners (90th percentile) make $28.97 or more per hour.

    Is Dover above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Dover, DE is 11.1% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Dover?

    Entry-level Customer Service Representatives (10th percentile) earn around $30,080 per year in Dover, DE. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $33,680.