Customer Service Representatives Salary in Dubuque, IA

BLS Occupational Employment & Wage Statistics • May 2025 • Dubuque, IA

Median annual salary $45,480 +6.2% vs national
Median hourly $21.86
10th percentile $35,480
90th percentile $59,420
Employed locally 1,740
National median $42,830

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Customer Service Representatives
in
Dubuque, IA
vs

    Salary percentile breakdown

    10th
    $35,480
    25th
    $39,090
    50th (median)
    $45,480
    75th
    $48,100
    90th
    $59,420

    Dubuque economic context

    Unemployment rate 3.30% 2024 annual avg • BLS LAUS
    Median household income $75,919 2023 • Census ACS
    Customer Service Representatives salary vs area income 60% Median Customer Service Representatives salary is 40% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    District of Columbia $49,210
    Des Moines-West Des Moines, IA $48,240
    California $47,790
    Olympia-Lacey-Tumwater, WA $47,530
    Denver-Aurora-Centennial, CO $47,310
    North Valley-Northern Mountains Region of California nonmetropolitan area $46,610

    Related occupations in Dubuque, IA

    OccupationMedian salary
    Office Clerks, General $42,350
    Bookkeeping, Accounting, and Auditing Clerks $46,800
    First-Line Supervisors of Office and Administrative Support Workers $61,970
    Medical Secretaries and Administrative Assistants $38,320
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,190
    Shipping, Receiving, and Inventory Clerks $47,280

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Dubuque?

    The median hourly wage for Customer Service Representatives in Dubuque, IA is $21.86, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.66 or more per hour.

    Is Dubuque above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Dubuque, IA is 6.2% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Dubuque?

    Entry-level Customer Service Representatives (10th percentile) earn around $35,480 per year in Dubuque, IA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $39,090.