Customer Service Representatives Salary in Eugene, OR

BLS Occupational Employment & Wage Statistics • May 2025 • Eugene-Springfield, OR

Median annual salary $43,670 +2% vs national
Median hourly $21.00
10th percentile $34,930
90th percentile $59,490
Employed locally 1,600
National median $42,830

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Customer Service Representatives
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Eugene, OR
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    Salary percentile breakdown

    10th
    $34,930
    25th
    $37,990
    50th (median)
    $43,670
    75th
    $49,980
    90th
    $59,490

    Eugene economic context

    Unemployment rate 4.20% 2024 annual avg • BLS LAUS
    Median household income $69,311 2023 • Census ACS
    Customer Service Representatives salary vs area income 63% Median Customer Service Representatives salary is 37% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    New York-Newark-Jersey City, NY-NJ $48,890
    Bridgeport-Stamford-Danbury, CT $48,550
    East North Dakota nonmetropolitan area $48,290
    New York $47,840
    California $47,790
    Northern Vermont nonmetropolitan area $47,530

    Related occupations in Eugene, OR

    OccupationMedian salary
    Office Clerks, General$45,540
    Bookkeeping, Accounting, and Auditing Clerks$47,920
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$47,750
    Medical Secretaries and Administrative Assistants$47,150
    Receptionists and Information Clerks$37,440
    Shipping, Receiving, and Inventory Clerks$43,990

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Eugene?

    The median hourly wage for Customer Service Representatives in Eugene, OR is $21.00, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.69 or more per hour.

    Is Eugene above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Eugene, OR is 2% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Eugene?

    Entry-level Customer Service Representatives (10th percentile) earn around $34,930 per year in Eugene, OR. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $37,990.