Customer Service Representatives Salary in New York
BLS OEWS May 2025 • 16 metro areas • New York
Customer Service Representatives in New York earn a median salary of $43,153 per year on average across 16 metro and nonmetro areas, +0.8% vs the national median of $42,830. An estimated 181,550 customer service representatives are employed across New York, with salaries ranging from $37,390 to $48,890 depending on location.
$43,153
Avg median salary in New York
$48,890
Highest paying metro
$37,390
Lowest paying metro
181,550
Employed in New York
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Customer Service Representatives
inCustomer Service Representatives salaries by city in New York
| Metro area | Median salary | 25th pct | 75th pct | Employed |
|---|---|---|---|---|
| New York, NY-NJ | $48,890 | $40,270 | $61,270 | 132,090 |
| Buffalo, NY | $45,770 | $37,560 | $55,210 | 10,140 |
| Albany, NY | $45,680 | $38,100 | $53,380 | 8,680 |
| Ithaca, NY | $45,200 | $37,740 | $54,610 | 680 |
| Syracuse, NY | $44,870 | $37,570 | $55,210 | 5,260 |
| Central East New York | $44,790 | $36,720 | $54,920 | 1,930 |
| Utica, NY | $44,420 | $35,930 | $52,710 | 1,840 |
| Kiryas Joel, NY | $44,190 | $37,880 | $50,650 | 4,260 |
| Rochester, NY | $44,100 | $37,220 | $50,090 | 9,090 |
| Binghamton, NY | $42,720 | $36,770 | $54,830 | 1,480 |
| Kingston, NY | $42,490 | $35,970 | $50,730 | 730 |
| Capital/Northern New York | $40,910 | $36,610 | $47,820 | 1,700 |
| Southwest New York | $40,230 | $36,400 | $49,730 | 1,970 |
| Watertown, NY | $39,490 | $36,890 | $45,760 | 500 |
| Glens Falls, NY | $39,300 | $36,150 | $48,540 | 670 |
| Elmira, NY | $37,390 | $34,640 | $48,350 | 530 |