Customer Service Representatives Salary in Grand Forks, ND-MN

BLS Occupational Employment & Wage Statistics • May 2025 • Grand Forks, ND-MN

Median annual salary $39,530 -7.7% vs national
Median hourly $19.01
10th percentile $31,370
90th percentile $61,860
Employed locally 720
National median $42,830

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Customer Service Representatives
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Grand Forks, ND-MN
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    Salary percentile breakdown

    10th
    $31,370
    25th
    $35,350
    50th (median)
    $39,530
    75th
    $49,250
    90th
    $61,860

    Grand Forks economic context

    Unemployment rate 2.40% 2024 annual avg • BLS LAUS
    Median household income $68,653 2023 • Census ACS
    Customer Service Representatives salary vs area income 58% Median Customer Service Representatives salary is 42% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    San Francisco-Oakland-Fremont, CA $56,400
    Midland, MI $49,930
    Portland-Vancouver-Hillsboro, OR-WA $47,280
    Fond du Lac, WI $47,020
    Rhode Island $46,490
    Bend, OR $46,290

    Related occupations in Grand Forks, ND-MN

    OccupationMedian salary
    Office Clerks, General $47,130
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $45,790
    Bookkeeping, Accounting, and Auditing Clerks $48,490
    First-Line Supervisors of Office and Administrative Support Workers $63,180
    Shipping, Receiving, and Inventory Clerks $42,120
    Receptionists and Information Clerks $37,440

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Grand Forks?

    The median hourly wage for Customer Service Representatives in Grand Forks, ND-MN is $19.01, based on BLS OEWS 2025 data. Top earners (90th percentile) make $33.24 or more per hour.

    Is Grand Forks above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Grand Forks, ND-MN is 7.7% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Grand Forks?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,370 per year in Grand Forks, ND-MN. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $35,350.