Customer Service Representatives Salary in Portland, OR-WA

BLS Occupational Employment & Wage Statistics • May 2025 • Portland-Vancouver-Hillsboro, OR-WA

Median annual salary $47,280 +10.4% vs national
Median hourly $22.73
10th percentile $36,500
90th percentile $63,230
Employed locally 15,140
National median $42,830

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Customer Service Representatives
in
Portland, OR-WA
vs

    Salary percentile breakdown

    10th
    $36,500
    25th
    $40,670
    50th (median)
    $47,280
    75th
    $55,960
    90th
    $63,230

    Portland economic context

    Unemployment rate 4.00% 2024 annual avg • BLS LAUS
    Median household income $94,573 2023 • Census ACS
    Customer Service Representatives salary vs area income 50% Median Customer Service Representatives salary is 50% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    New York-Newark-Jersey City, NY-NJ $48,890
    Bridgeport-Stamford-Danbury, CT $48,550
    East North Dakota nonmetropolitan area $48,290
    New York $47,840
    California $47,790
    Northern Vermont nonmetropolitan area $47,530

    Related occupations in Portland, OR-WA

    OccupationMedian salary
    Office Clerks, General $50,230
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $52,450
    Bookkeeping, Accounting, and Auditing Clerks $53,050
    Receptionists and Information Clerks $42,070
    Medical Secretaries and Administrative Assistants $52,260
    First-Line Supervisors of Office and Administrative Support Workers $73,440

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Portland?

    The median hourly wage for Customer Service Representatives in Portland, OR-WA is $22.73, based on BLS OEWS 2025 data. Top earners (90th percentile) make $31.25 or more per hour.

    Is Portland above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Portland, OR-WA is 10.4% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Portland?

    Entry-level Customer Service Representatives (10th percentile) earn around $36,500 per year in Portland, OR-WA. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $40,670.