Customer Service Representatives Salary in Green Bay, WI

BLS Occupational Employment & Wage Statistics • May 2025 • Green Bay, WI

Median annual salary $46,290 +8.1% vs national
Median hourly $22.26
10th percentile $31,320
90th percentile $61,480
Employed locally 3,430
National median $42,830

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Customer Service Representatives
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    In Green Bay, WI, Customer Service Representatives earn a median annual salary of $46,290, which is higher than the national median of $42,830 for this occupation. The median hourly wage stands at $22.26. When compared to the local area's median household income of $77,459, it becomes evident that a typical customer service worker earns approximately 59.8% of what an average household makes. This discrepancy highlights the variance in earning potential between individual workers and whole households, which often comprise multiple earners contributing to a combined income.

    For entry-level Customer Service Representatives in Green Bay, earnings can start at $31,320, reflecting the 10th percentile salary, while those with experience who are at the 75th percentile earn up to $51,020 annually. The significant pay difference between these percentiles is largely driven by factors such as years of service, skill level, and the ability to handle complex customer interactions. Experienced workers may also benefit from additional responsibilities or supervisory roles that contribute to higher earnings, demonstrating a clear correlation between experience and salary progression in this field.

    Salary percentile breakdown

    10th
    $31,320
    25th
    $38,260
    50th (median)
    $46,290
    75th
    $51,020
    90th
    $61,480

    Green Bay economic context

    Unemployment rate 2.70% 2024 annual avg • BLS LAUS
    Median household income $77,459 2023 • Census ACS
    Customer Service Representatives salary vs area income 60% Median Customer Service Representatives salary is 40% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Green Bay?

    The median hourly wage for Customer Service Representatives in Green Bay, WI is $22.26, based on BLS OEWS 2025 data. Top earners (90th percentile) make $29.72 or more per hour.

    Is Green Bay above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Green Bay, WI is 8.1% above the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Green Bay?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,320 per year in Green Bay, WI. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $38,260.