Customer Service Representatives Salary in Hagerstown, MD-WV

BLS Occupational Employment & Wage Statistics • May 2025 • Hagerstown-Martinsburg, MD-WV

Median annual salary $37,140 -13.3% vs national
Median hourly $17.86
10th percentile $31,200
90th percentile $58,880
Employed locally 1,680
National median $42,830

Compare Customer Service Representatives salary & buying power

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Customer Service Representatives
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Hagerstown, MD-WV
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    Salary percentile breakdown

    10th
    $31,200
    25th
    $31,530
    50th (median)
    $37,140
    75th
    $47,190
    90th
    $58,880

    Hagerstown economic context

    Unemployment rate 3.30% 2024 annual avg • BLS LAUS
    Median household income $75,473 2023 • Census ACS
    Customer Service Representatives salary vs area income 49% Median Customer Service Representatives salary is 51% below the area median household income

    Top-paying metros for Customer Service Representatives

    Metro areaMedian salary
    San Jose-Sunnyvale-Santa Clara, CA $60,830
    San Francisco-Oakland-Fremont, CA $56,400
    Seattle-Tacoma-Bellevue, WA $51,090
    Napa, CA $50,910
    Midland, MI $49,930
    District of Columbia $49,210

    Nearby metros — Customer Service Representatives salary comparison

    Metro areaMedian salary
    Philadelphia-Camden-Wilmington, PA-NJ-DE-MD $45,280
    Washington-Arlington-Alexandria, DC-VA-MD-WV $44,800
    Baltimore-Columbia-Towson, MD $41,150
    Salisbury, MD $38,990
    Lexington Park, MD $36,950

    Related occupations in Hagerstown, MD-WV

    OccupationMedian salary
    Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $42,180
    Office Clerks, General $39,450
    First-Line Supervisors of Office and Administrative Support Workers $58,520
    Shipping, Receiving, and Inventory Clerks $45,740
    Bookkeeping, Accounting, and Auditing Clerks $46,700
    Receptionists and Information Clerks $35,410

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Hagerstown?

    The median hourly wage for Customer Service Representatives in Hagerstown, MD-WV is $17.86, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.82 or more per hour.

    Is Hagerstown above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Hagerstown, MD-WV is 13.3% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Hagerstown?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,200 per year in Hagerstown, MD-WV. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,530.