Customer Service Representatives Salary in Hagerstown, MD-WV

BLS Occupational Employment & Wage Statistics • May 2025 • Hagerstown-Martinsburg, MD-WV

Median annual salary $37,140 -13.3% vs national
Median hourly $17.86
10th percentile $31,200
90th percentile $58,880
Employed locally 1,680
National median $42,830

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Customer Service Representatives
in
Hagerstown, MD-WV
vs

    Salary percentile breakdown

    10th
    $31,200
    25th
    $31,530
    50th (median)
    $37,140
    75th
    $47,190
    90th
    $58,880

    Hagerstown economic context

    Unemployment rate 3.30% 2024 annual avg • BLS LAUS
    Median household income $75,473 2023 • Census ACS
    Customer Service Representatives salary vs area income 49% Median Customer Service Representatives salary is 51% below the area median household income

    Frequently asked questions

    How much do Customer Service Representatives make per hour in Hagerstown?

    The median hourly wage for Customer Service Representatives in Hagerstown, MD-WV is $17.86, based on BLS OEWS 2025 data. Top earners (90th percentile) make $30.82 or more per hour.

    Is Hagerstown above or below average for Customer Service Representatives salaries?

    The median Customer Service Representatives salary in Hagerstown, MD-WV is 13.3% below the national median of $42,830. The national figure is from BLS OEWS 2025 data covering all US metropolitan areas.

    What is the entry-level salary for Customer Service Representatives in Hagerstown?

    Entry-level Customer Service Representatives (10th percentile) earn around $31,200 per year in Hagerstown, MD-WV. The 25th percentile — typically workers with 1–3 years of experience — earn approximately $31,530.